Legal
Sub-processors
Draft for legal review — this document has not yet been finalised.
MeandRobo uses the following sub-processors to provide Qiyada. Each is bound by a written contract (the provider's standard data processing terms) that protects customer data and limits its use to providing services to us. We give customers at least 30 days' notice before adding or replacing a sub-processor (see our Data Processing Addendum).
| Sub-processor | Purpose | Data involved | Location | Safeguard |
|---|---|---|---|---|
| Hostinger International Ltd. | Hosting of the application and database | All Service data | [to be completed: hosting country] | Data processing terms |
| Google LLC — Gemini API (paid service) | AI analysis, drafting, voice replies; Grounding with Google Search for market intelligence | Content sent with each AI request | United States and other Google locations | Google's data processing terms, which incorporate the Standard Contractual Clauses (Google LLC is also certified under the EU–US Data Privacy Framework). No training on customer data; abuse-monitoring logs kept up to 55 days; search-grounded requests stored 30 days |
Services you choose to connect
These are not our sub-processors. They act under their own terms with you, and we access them only when you connect them:
| Service | What happens |
|---|---|
| Microsoft 365 (Microsoft Corporation) | Reading your mail and calendar and sending emails you confirm, via Microsoft Graph |
| Your email provider (e.g. Gmail, Zoho, Hostinger) | Reading and sending mail via IMAP/SMTP with the app password you provide |
| Your calendar provider (e.g. Google Calendar) | Reading events from the private calendar address you add |
Services outside our control that deliver features in your browser
| Service | What happens |
|---|---|
| Browser push services (Google, Apple, Mozilla) | Deliver notifications to your devices if you allow them. Notifications are encrypted in transit and contain short alerts, not document content |
| Browser speech recognition (e.g. Google for Chrome, Microsoft for Edge, Apple for Safari) | Converts what you say to Mona into text. The audio goes from your browser to the browser maker, not to us |
Independent controllers
| Company | Role |
|---|---|
| PayPal | Processes subscription payments under its own privacy statement. We receive payment status and payer name/email only — never card details |